Last update: 06.18.2022
The Clés group and its subsidiaries (hereinafter «Cles.la» or «we») welcome you to our website, our mobile applications and other services provided electronically (hereinafter collectively «Electronic Services») and thank you for your interest in our products and services.
When you use our Electronic Services, our administrative systems may automatically record details of your use (such as your IP address, your browser, the http header user agent, information specific to your device, the content you accessed, including date and time). access time, usage and user interaction information, and the website that referred you to our Electronic Services). We also process personal data such as your name, postal address, email address, telephone number, date of birth, gender and other data that we receive if you register to use our Electronic Services or fill out a registration form. or a comment field to receive a newsletter, product demos, etc.
We process data on the basis of the following legal grounds:
We process data for the following purposes:
We process all your personal data in accordance with applicable data protection laws and for the required period.
Cles.la only discloses data related to the use of Electronic Services to third parties to the extent permitted by law, if it is legally obliged to do so or if such disclosure is necessary to assert its rights, in particular to assert claims arising from a contractual relationship. Within the framework of these purposes and in order to optimize our products and services, we may transfer data within the Cles.la group between group companies in Switzerland or abroad. In addition, we may disclose data to third-party service providers if necessary to provide our products and services. Such service providers may not use the data for any purpose other than to process the order in question. All the persons and entities mentioned above that may receive data must observe the applicable national and international data protection laws, as well as the data protection regulations of Cles.la
When so prescribed by applicable law, Cles.la may, upon request or if required to provide information, disclose data to surveillance authorities, judicial authorities or other authorities.
Cles.la will make every effort to take technical and organizational security measures to ensure that your personal data processed within the computer environment controlled by Cles.la are protected against unauthorized access, misuse, loss and/or destruction, taking into account account the current legal and regulatory requirements.
Cles.la adopts physical and electronic security measures adapted to each process, such as firewalls, personal passwords and encryption and authentication technologies. Our employees and the service providers we hire are bound by professional secrecy and must comply with all provisions relating to data protection..
In addition, access to personal data is limited exclusively to employees, contractors and third parties who need access to them to carry out the processing of the data and the provision of products and services (principle of legitimate need for access to data)..
Cles.la wants to take this opportunity to draw your attention to the fact that if you use our Electronic Services over an open network, this could allow a third party (e.g. an app store, a network provider or the manufacturer of your device) to access and process your data, regardless of where you are. Open networks are outside the control of Cles.la and therefore cannot be considered secure environments. No data transmission over such an open network can be guaranteed to be secure or error-free, as data could be intercepted, modified, corrupted, destroyed, monitored, lost, late, incomplete, or contain virus. In particular, data sent over an open network could leave the country - even if the sender and recipient are in the same country - and could be transmitted and processed in other countries where data protection requirements the data is less strict than in your country of residence.
If data is transmitted over an open network, we are not responsible for the protection of this data and assume no responsibility for the security of your data during transmission. Therefore, we suggest you avoid transmitting sensitive information over open networks.
Please note that most browsers automatically accept cookies. You can set your browser not to save any cookies on your electronic device, to save only some cookies, or to always display a warning before receiving a new cookie. However, disabling cookies may affect your ability to use certain features of our Electronic Services.
Remark: in the case of some Electronic Services, cookies persist only during the user's session and are deleted when it ends.
For information on how to delete cookies, see the section above, «Cookies».
In accordance with current data protection laws and regulations, you may have the following rights:
You may also have the right of appeal (to the extent applicable) to the Data Protection Supervisory Authority.
If you have questions regarding the processing of your personal data, please do not hesitate to contact us: